Frequently Asked Questions

Everything you need to know about shopping with Ritchie Feed & Seed.

What are your standard shipping rates and delivery times?

We offer tiered shipping based on your order weight and location. Standard delivery typically takes 3-5 business days, while local delivery for bulk items like mulch or soil can be scheduled within 48 hours.

Can I return plants or live goods?

We offer a 24-hour health guarantee on all indoor and outdoor plants. If your plant shows signs of distress within this window, please contact us with a photo for a replacement or store credit. Perennials and shrubs carry a one-year limited warranty.

Do you offer bulk discounts for commercial landscaping?

Yes, we provide wholesale pricing for registered contractors and bulk discounts for residential customers ordering large quantities of seed, fertilizer, or soil amendments. Please contact our sales desk for a custom quote.

What payment methods do you accept online?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.

How can I track my order once it has been placed?

Once your order is processed, you will receive an email with a tracking number and a link to our carrier's portal. For local bulk deliveries, our dispatch team will call you the morning of your scheduled drop-off.

Are your seeds non-GMO and organic?

Ritchie Feed & Seed is committed to sustainability. We carry a wide selection of certified organic, non-GMO, and heirloom seed varieties to ensure the highest quality for your garden.