Returns & Exchanges
At Ritchie Feed & Seed, we stand behind the quality of our gardening and agricultural products. If you are not completely satisfied with your purchase, you may return most items in their original condition within 30 days for a full refund or exchange.
Verify Eligibility
Ensure your item is in its original packaging, unused, and accompanied by the original sales receipt. Please note that live plants and certain seasonal items may have specific return restrictions.
Contact or Visit Us
Bring your item directly to any Ritchie Feed & Seed retail location, or contact our customer service team via email to initiate a return for online orders.
Inspection Process
Our specialists will inspect the returned merchandise to confirm it meets our quality standards and resale conditions before approving the refund.
Receive Your Refund
Once approved, your refund will be processed to your original method of payment within 5-7 business days, or you may opt for an immediate in-store credit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing